How do I reverse a transaction on MTN mobile money Uganda?

Did you know that if you send Mobile Money to a wrong number it can be reversed when you immediately report to MTN? When you make the mistake, the first thing you’ll do is to call MTN customer care on 100, or WhatsApp them via 0772 123 100, or use their social media channels (Twitter and Facebook).

How do I reverse money from MTN to Vodafone?

Ans. This is done by dialling *110#, go to 7 My Account, 7 Self-Service and select 2 for Self-Reversal.

What is MTN mobile money?

MTN Mobile Money is a service that enables users send and receive money with their mobile phone. Once you fund your mobile money account, you can then pay for goods and services with your mobile phone at participating merchants or transfer funds to friends, family, and clients.


Why are transactions reversed?

A payment reversal is when the funds a cardholder used in a transaction are returned to the cardholder’s bank. This can be initiated by the cardholder, the merchant, the issuing bank, the acquiring bank, or the card association. Common reasons why payment reversals occur: The item ended up being sold out.

How do I reverse a Vcash transaction?

Dial *110# 2. Select option 6 (My Account) 3. Choose option 7 (Self Service) 4. Select 2 (Self Reversal) to initiate a reversal of the wrong transaction.

How do I reverse money sent to wrong number with Fuliza?

Can I Reverse Fuliza Cash Sent I to a wrong till/ number? Yes, you can reverse payments made wrongly on condition the recipient is yet to use the funds. Affected Users trigger a reversal by sending the Fuliza M-PESA message to 456.

How long does it take to reverse money?

If it is a major bank, usually, the whole process should be completed, all things being equal, within five working days after the bank receives the initial instruction. But if the recipient’s bank is a smaller one, you should expect feedback within ten working days.

What happens if money is sent to the wrong account?

A bank will contact the recipient of a payment when an error has been flagged, and the recipient has 20 working days to reply. Previously, if they didn’t reply, the money wouldn’t be reclaimed – however now if there is no reply the money will be reclaimed.

What happens if you put money in wrong account?

When you tell your bank or building society you’ve made a mistake and sent money to the wrong account, they should take action within two working days under the ‘misdirected payments’ code of best practice. In most instances your bank should be able to recover the money for you, and this will be the end of the issue.

How do I check my MTN mobile money transaction?

In this article, we shall specifically look at the MTNMoMo app, but to use the USSD —dial *165*8*4# and select either a mini statement or request statement. On requesting for a statement, you’re given an option of a day or week, meaning you can only receive you mobile money transaction statement for a day or a week.

How do I contact MTN Uganda?

WhatsApp 0772 123 100 or call 0312 121 714. Visit an MTN service center across the country. Email us on [email protected]

How can I recover my MTN mobile money pin?

You can easily reset your pin with the help of a temporary pin which is sent to your number. Dial *185# and you will be welcome with 2 options of either entering your temp pin or resend temp pin, first resend the temp pin to your number and enter it to set a new pin.

Can you reverse call using Airtel?

Dial *100# on your Airtel Line and enter 6 for Kopa & Other Services. You’ll get a message that your request is being processed followed by a text message from Airtel that a call me back request has been sent to the specified number.

How can I reverse Airtel mobile money?

If however, you send money to the wrong number, immediately call Airtel Customer Care Centre (100) within 7 days of performing the transaction. Once the case has been lodged in, Airtel will endeavour to reverse the funds back to the sender. This process takes 24 hrs.

How do I send money from MTN Zambia to mpesa?

When in TZ simply dial *150*00# and then “Send money to MPESA Kenya” on your Vodacom line. When in Rwanda; dial *830# to send money to Kenya from your MTN line. When in Uganda; dial *165# to send money to Kenya from your MTN line.

What is a transfer reversal?

Transfer reversals are no fun, so we want to help make sure your funds always make it to your account. An ACH reversal happens when a scheduled transfer gets canceled. Reversals may happen for a few reasons: Wrong Type of Account (doesn’t support ACH transactions) Duplicate Transaction.


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