1300 numbers are not free to call. A call to a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge. Calls made to 1300 numbers from mobile phones will be charged to the caller at a timed rate determined by their mobile phone carrier.
How do 1300 numbers work in Australia?
A 1300 number is a 10 digit inbound Australian business phone number. Typically they are used as a single point of contact for a business to attract customers from across Australia. 1300 numbers can only receive calls, you can’t use them to dial out. Some callers will pay a small fee to call a 1300 number.
How much does it cost to call a 1300 number from a Telstra mobile?
Re: Telstra charges for 1300 numbers 13 numbers cost 40 cents per call. 1800 numbers are the freecall numbers, 13 numbers are local call cost.
Is a 13 number free?
With a 13 number, your customers can contact you for the cost of a low untimed charge (approx $0.35). Calls for mobile phones will be charged to the caller at a rate determined by their mobile phone carrier.
Does Optus charge for 1300 numbers?
Optus 13,1300 or 1800 services allow callers to phone your organisation using a single national number at the cost of a local call, or at no charge at all.
Are 1300 numbers free with Telstra?
13 and 1300 numbers are advertised as “the cost of a local call”. Calls to Telstra customer service and complaint lines are free of charges, when callers use Telstra phone services to make the calls.
Can I call a 1300 number from overseas?
If a caller can make contact with an Australian 1300 number from overseas, they will be charged based on their home network’s rates. They will have to dial the overseas code of their country, followed by the Australian code (61), and then your 1300 number.
Is calling 1800 free from mobile?
Toll-free number 1800 is free for both landline and mobile. But, many service providers are offering toll-free number 1300 where consumers are charged for using the services. This is unfair as service providers should provide customer service and assistance free of charge.
What is the difference between 1800 and 1300 numbers?
The difference between these numbers lie on how call costs are divided between the caller and the business (account holder). When calling from a landline, calls to an 1800 number are free, while calls to a 1300 number is charged at the least the cost of a local call.
Can you send a text message to a 1300 number?
All short messages from a 13/1300 number will be free to receive. By sending a SMS to a 13/1300 number you may receive the option of having mobile content delivered to your handset. Additional WAP/GPRS charges may apply, and are charged according to your applicable carrier rate plan.
Why do businesses use 1300 numbers?
As 1300 numbers receive a much higher recall rate compared to standard landline numbers, it’s easy to see that 1300 numbers will increase advertising response rates. Having a 1300 number can help ensure your business number resonates with potential customers, so they can call through.
What is the difference between 13 and 1300 numbers?
Aside from the number of digits in the numbers (13 has six digits, 1300 and 1800 have ten), the most notable difference between 13, 1300 and 1800 numbers are the fees incurred by the caller. Calls to inbound numbers from mobile phones typically incur fees to the caller from their mobile provider.
Are 1300 numbers free on Vodafone?
Vodafone customer care numbers starting with 13 and 1300 are free to call from your Vodafone phone in Australia. Calls to 13 numbers are $0.20 per minute and calls to 15 numbers are dependent on the service you’re calling.
Do I get charged if someone calls me?
You wont get charged anything because of someone called you. The charges are always on the caller side.
What is the cost of a 1800 call?
When a call is made to an 1800 number, the call is free for the caller and only the receiver is charged for the call. Freephone numbers are used by contact centres and sales departments to allow customers and prospects free communication to the business.
How much does a 1800 number cost?
The cost of a toll-free number depends on your calling plan. A good estimate is $10 to $15 a month for a toll-free number. Calls to the number will cost you between 6 and 30 cents a minute depending on your plan.